Hosted BlackBerry Enterprise Server - Mobile Email Service

Features:

• Two-way wireless synchronization for: Inbox, Sent Items, Calendar, Contacts, Tasks & Notes
• Complete wireless synchronization: read/unread status, sent and deleted items, and filing of messages
• Advanced searches: advanced searches of you email inbox can be done quickly and easily from your BlackBerry - just as if you were back in the office.
• Review attached documents: widely used file formats like Microsoft Word®, Excel and PowerPoint®, as well as Adobe® PDF, ASCII, WordPerfect®, ZIP and photo files can be viewed directly from your BlackBerry.
• Control settings remotely: remotely modify settings directly from your BlackBerry.
• Auto-forwarding: no need to have your PC running BlackBerry® redirector; our servers do the forwarding for you
• Messages read or sent on BlackBerry are automatically marked as read and sent in Outlook
• Support for photo files: photo files such as JPG, GIF, BMP, PNG and TIFF can be manipulated with the zoom, pan and rotate features. Photos embedded within Word and PDF files are also supported.
• Email settings administration: traditional email out-of-office auto replies, auto-signatures and email filters can be easily and quickly created and changed while on the go.
• Wireless activation and provisioning: activate your device wirelessly
• Data encryption: the BES server encrypts and decrypts all incoming and outgoing data and emails to ensure the highest level of wireless security.
• 3rd party applications: use 3rd party applications from BlackBerry via the Mobile Data Service (MDS) (i.e., instant messaging)

Ice Code Productions, LLC MS Exchange Server Hosting Features

Teamwork and Collaboration

• Share calendar, contacts, and tasks with co-workers
• Unlimited Contacts and Distribution Lists, free
• Unrestricted number of public folders can be added free of charge

Mobility

• Use of complete mailbox on the most widely used smart phones including BlackBerry, iPhone, Treo and Windows Mobile devices
• Access to mailbox from anywhere over the internet via Outlook or Outlook Web Access

Technical Support and Monitoring

• 24x7x365 monitoring of hardware and software systems
• Web-based control panel to easily manage and administer mailboxes, distribution lists, mobility, etc.
• Daily backups
• 99.9% / 100% uptime SLA (Shared/Dedicated servers)
• Backup MX Server ensures no customer data is lost
• Redundant physical security, power and connectivity standard with Tier-4 data center

Security

• All customer data scanned for viruses and spam
• Rigorous security management on the servers
• Regularly scheduled upgrades to latest server software

Additional Features

• Journaling, standard archiving and archiving for compliance options available
• Data migration made easy with the use of split domains
• Fully licensed copy of Outlook 2007 or Entourage 2008 available free for all Exchange users
• Wide variety of storage options available - from hundreds of megabytes to gigabytes
• No hardware or software to buy

Ice Code Productions, LLC Hosted Microsoft Exchange Server Benefits

Access Your Email From Anywhere, At Any Time

Access your FULL mailbox, calendar, contacts, and public folders - not just inbox or email folders from:

• Any version of Microsoft Outlook - from home or office
• Any Web Browser - you can continue to use your favorite web browser
• Mobile Devices: BlackBerry, iPhone, Treo, Windows Mobile handhelds
• Your messages, email folders, calendar, contacts, tasks and notes are fully synchronized with our 2-way wireless synchronization

Get More Done

Increase corporate and personal productivity:

• Calendar Sharing - saves hours when scheduling meetings.
• Delegation - assistants can manage other team members' mailboxes.
• Collaborate with Public Folders - you can create and manage separate folders for various projects, teams, departments or customers. Each folder will have its own calendar, contact list, emails and files, and any user in the group will be able to access it.

Peace of Mind

For most businesses, email is the mission critical application that stores up to 70% of their business data. Loss of email - whether temporary or permanent - may result in lost customers, lost productivity, and lost revenue.

• Backups - we do daily backups, monitor servers closely, and routinely test
• Off-Site Data Storage - prevent Outlook data loss in case user's laptop is lost or stolen. You can easily recreate the entire mailbox on a new computer.
• Server Maintenance - we perform routine maintenance and install all upgrades and security patches as soon as they are made available by Microsoft.
• Custom software to make Exchange Server more robust
• Intensive continuous monitoring to quickly detect issues and page a system administrator to resolve them before they become problems

Ice Code Productions, LLC Hosted Archiving Solution Overview

Our hosted archiving service can help you accelerate e-discovery requirements during legal action, protect vital corporate data and correspondence and decrease the cost of data storage and backup.In these tough economic times, IT staffs are being asked to do more with less. Archiving as a hosted service enables your IT team to refocus their efforts on key tasks that will help generate revenue and enables employees to seamlessly and rapidly search archived data on their own.

Why do you need Archiving?

Despite the common myth that archiving is a necessity only for public companies or financial services firms, new State and Federal regulations mandating proper email archiving practices are forcing businesses of all sizes and industries to evaluate and implement email archiving technology.However, many small and mid-size businesses are operating with limited financial and human resources, and do not have the means to manage such a project.Our big business Ice Code Productions, LLC hosted archiving solutions can help small businesses meet the new government regulations. It's simple to deploy, easy to use and cost effective.

Next Generation Technology

Our industry-leading hosted archiving service brings together modern "web 2.0" technology, an intuitive user interface and design methodologies with reliable and secure data storage.

Web-Based Interface Is Easy To Use

Our hosted archiving web-based control panel is easy to use for any employee designated as the accounts administrator. Without any additional technical training, the designated administrator can quickly and easily search the company's data via any web browser on any computer. Administrators can use the web's user interface to configure the system without the need for systems engineers.

No Extra Fees for Additional Storage

The real cost of a hosted archiving service is often difficult to calculate since a large number of providers tack on added fees for additional archived data beyond the basic storage limit. With Hosted Archiving, there are no hidden fees and our subscription plan includes unlimited storage.

Instant and All-Inclusive Search

Some other providers of hosted archiving services often transfer a customers' historic data to media which is offline or not easily or quickly accessible. This adds a considerable delay to the search process due to the inability of a user to conduct an immediate search on data which is readily available. With our hosted archiving service, all customer data is stored online and is available whenever needed around the clock.

Archiving for Compliance and Document Management for Data Storage Are Supported

Our Hosted Archiving service is designed to accommodate both compliant archiving (FRCP, SEC & HIPAA) as well as storage resource management.

Messaging Environments Supported

Ice Code Productions, LLC's hosted Microsoft Exchange Server 2007, Ice Code Productions, LLC's hosted Microsoft Exchange Server 2007

Other Features:

• Setup and configuration in just minutes.
• Data centers located on both the East and West coasts ensure data replication.
• Emails and attachments can be exported to HTML, PDF or text files.
• Migration assistance available.
• 30 day no obligation trail.
• 99.9% uptime SLA.
• 24x7 server monitoring and maintenance.

Microsoft Exchange Server 2007: To Outsource Or To Deploy In-House? Which Is Right For You?

Enterprise Infrastructure

• Do you have spare parts & servers on hand for quick replacement in the event of hardware failure?
• Do you have redundant Internet connectivity for your inbound and outbound email in case your T1 or DSL fails?
• Do you have extra power supplies available from various grids or a diesel generator backup should the power go out?
• Does your building contain fingerprint readers or access card machines to ensure the security of your servers? If not, how do you prevent disgruntled employees from damaging your hardware?
• Do you have multiple antivirus engines updated hourly to ensure the latest level of protection from the #1 threat?
• Do you have redundant servers (i.e. firewall, domain controllers, and Exchange servers) for automatic failover in case one fails?
• Do you have application monitoring software in place to proactively catch issues with Exchange server before they become a problem?
• Do you back up your critical data and make sure that all patches and updates are installed so hackers don't get in?

Internal Staff Comparison

• Is your office IT administrator specialized in Microsoft Exchange Server?
• Can you quickly contact your IT department in case of problems?
• How much time can your administrator spend every day proactively checking the server & Exchange logs and monitoring performance to resolve issues before they become problems?
• Do they have the experience to setup advanced features such as: RPC over HTTP, spam filtering, ActiveSync, VPN, etc.?

Outsourced Consultant / Consulting Company Comparison

• Can they guarantee a 100% uptime SLA?
• How quickly can they arrive onsite and troubleshoot problems if there is a hardware failure?
• Does your outside consultant ever take a vacation? How long will it take you to find someone to replace them and come up to speed on your network?

Online Account Management Using Our Web-Based Control Panel

• Easily delegate permissions to others for adding, changing, or deleting users, distribution lists, contacts, etc.
• Technical knowledge is not required to manage your account. Your already stressed IT staff should not spend all of their time handling administrative tasks.

Additional Services

• BlackBerry, iPhone, Treo and other popular Smartphones are automatically synchronized in real-time.
• Easy integration of Windows SharePoint Services into your business workflow.
• FREE copy of Outlook 2007/2010 with each hosted Exchange mailbox.

Desktop Backup from Ice Code Productions, LLC

Automated Desktop Backup, Real Time File Recovery, And First-Class Security At A Cost Effective Price

Ice Code Productions, LLC now offers Online Data Backup to secure and quickly restore files from any laptop or desktop. Both PC and Mac computers are protected from data loss with the use of this online service which regularly backs up data in the background as the user conducts his usual business activities. Businesses of all sizes can protect their most important assets. Connected Desktop Backup currently backs up 2.5 million computers and stores 12 billion files.

Ice Code Productions, LLC online Desktop Data Backup solution provides automatic file protection for any PC or Mac from one or two personal home computers to a corporation with a large number of desktops and laptops. Data can be restored whenever it is needed with just a few clicks of a mouse from any computer with an internet connection. And, file restoration can be done by the user without requiring any technical expertise or IT intervention. This user-friendly yet advanced online service:

• Automatically backs up a user's computer files at a time pre-selected by them, allowing them to conduct their day-to-day activities while the data backup happens in the background. Alternatively, data backup can also be done in real time whenever it is needed,
• Provides for simple, real-time data retrieval by the end user from any Internet-enabled computer,
• Removes the risk of data loss from viruses and other malware, file corruption, lost or stolen laptops, or human error.

Connected Desktop Data Backup offers:

• Backup.Enables quick, automated and non-intrusive backup of desktop or laptop data.
• Recovery.With just a few clicks of a mouse, files can be recovered by the end user. No IT intervention is required.
• MyRoam. Enables the computer's user to access the backed-up data at any time from any web-enabled computer.

SECURE DATA STORAGE

Connected Desktop Backup provides users with the most advanced security available today. All data are encrypted on the users' computer before being transferred. Using government-level, 128-bit, Advanced Encryption Standard (AES), the data is then transferred online to our highly-secure data protection facility. All data remains encrypted while in storage at our Equinix data center which provides the highest level of physical security, network reliability and monitoring, and environmental controls.

SIMPLE WEB-BASED FILE MANAGEMENT

An Internet-enabled computer and a few simple mouse clicks are all that is needed for a user to quickly manage their files. Files are backed-up daily and can be pre-selected by the user to ensure the time chosen is most convenient and works around their schedule. Data backup can be conducted without the need for technical expertise or help from an IT staff member.

UNINTRUSIVE BACKUPS

Connected Desktop Backup runs in the background, unnoticed by the computer's user and enabling them to go about their daily business uninterrupted.

Three backup configurations are available:

• Flexible Select Data Backup: Backup all data files in the My Documents (PC) folder, or Documents (Mac) folder. End users are able to modify related files and folders.
• Select Data Backup: Backup data files in the My Documents (PC) folder, and Documents (Mac) folder. End users are not able to modify related files and folders.
• Complete Data Backup: Backup all data files on the system. This backup set enables the company administrator to eliminate the ability for end users to modify associated folders and files.

CUT COSTS WITH A PAY-AS-YOU-GO SERVICE

Ice Code Productions, LLC offers Connected Desktop Backup as an online service providing secure, off-site storage and instant retrieval of data from any PC or Mac.No new hardware or software is required and there are no up-front expenses.

Premier Tier-4 Data Center

Ice Code Productions, LLC utilizes the best data center - we don't cut corners when it comes to caring for your data.

The facility is an Internap data center, which guarantees the following:

• A maximum 45 millisecond latency guaranteed
• 0.3% packet loss max guarantee
• 0.5 millisecond jitter max guarantee

Data Center Features:

• Tier-4 Datacenter
• 40,000 sq. ft. facility
• Fingerprint sensors
• Multiple layers of hardened physical security
• Multiple layers of electronically controlled card access
• Security personnel onsite around the clock
• Digital video surveillance via closed-circuit
• Four redundant network backbones:
  • Sprint - GigE link
  • MCI/UUNET - 600Mbps
  • Level3 - GigE link
  • SAVVIS - GigE link
• 2,750KVA of robust, conditioned, highest quality AC power
• Four Liebert 600 series UPS systems (3-750KVA & 1-500KVA)
• Redundant generator backup (5750 KW) with a 30 hour fuel reserve and extended fuel contracts
• Heavy-duty, redundant 680 ton HVAC system
• Temperature maintained between 64 and 78 degrees
• Total of twenty-four Liebert HVAC units for N+1 redundancy
• Liebert rooftop glycol drycooler units for N+1 redundancy
• Floor water dams with liquid sensors
• Steam humidifiers
• VESDA (Very Early Warning Smoke Detection)
• Multi-zone sprinkler system - dry-piped, pre-action

Online Email Encryption

Protect your confidential and highly sensitive company data with Ice Code Productions, LLC secure, easy to use and always accessible policy-based email encryption service.

Email has become the primary means of business communications and, as a result, the need to protect individual messages has increased significantly.

Financial documents, medical records, bank figures, legal files, computer passwords and other personal and confidential data are regularly transmitted electronically and guaranteeing the security of this data from sender to recipient is vital in preventing a security breach and ensuring that your company is in compliance with state and federal regulations.

Ice Code Productions, LLC highly secure policy-based email encryption service removes the risk of data loss and guarantees compliance with the growing amount of regulations enacted to protect the dissemination of personal information by electronic means.

Features

On-Demand and Policy-Based Email Encryption

Ice Code Productions, LLC web-based email encryption service enables a company administrator to assign individual policies per employee, automatically applying encryption to the newly created emails and preventing users from having to remember to manually encrypt each email they send.

No intervention is required from the sender, as emails are scanned automatically searching for keywords associated with the specific policies selected.

This automated search guarantees that your corporate data policies are adhered to and administered properly each time.

Content-based policies:

• HIPPA: Health records or medical information
• GLBA: Financial or banking information
• SSN: Social security numbers
• PCI: Credit card numbers

Easy Account Administration

If additional data is deemed to be sensitive by the end user, manual encryption can be applied to any email which would not normally be encrypted using the automated process. The addition of the word [encrypt] at the beginning of the email's subject line is all that is required.

Ice Code Productions, LLC web-based email encryption service can be enabled with just a couple of clicks of the mouse

No technical knowledge is required and the small monthly, per user fee eliminates the high costs normally associated with secure messaging systems.

• Web-Based Policy Management: The content-based policies are managed from an online control panel which can be accessed on-demand from any computer with an internet connection.
• Automated Encryption Key: There's no need to get the IT team involved with email encryption keys.

An encryption key is automatically generated each time a new email is created.

The newly encrypted email is then distributed to both the intended recipient and the hosted Key Service at the same time.

Upon receipt of the email, the authentication key is requested and the recipient is able to decrypt their message.

Ease Of Use

This web-based encryption service can be set to run automatically, unnoticed by end users, or manually with end user selection.

There's no new software or hardware to install, no technical knowledge required, no monitoring of the email server or encryption key management, enabling your IT staff to focus on their primary responsibilities.

Emails containing personal or sensitive data are automatically encrypted before they are sent and decrypted at their destination without the need for end user intervention.

However, manual email encryption can be done by the end user at any time by adding the word [encrypt] at the beginning of the email's subject line.

Low Cost

Ice Code Productions, LLC email encryption service is subscription-based.

The small monthly per user fee ensures you pay for only the service you need - nothing more.*

The service can be purchased for a limited number of users or your entire office - it's up to you.

There is no additional hardware or software to purchase or any commitments or contracts to sign.

Email encryption can be used on any computer with an internet connection and any web browser you choose.

*Ice Code Productions, LLC hosted Exchange email service is required to enable email encryption.